FAQ’s

Champ Mouthguards

FAQ’s

Frequently Asked Questions

What is Included with a custom made mouthguard purchase?

Each custom made mouthguard ordered online comes with a:

* DIY CHAMP Impression Kit (includes a Mouldable Tray & Two Sets of Putty – enough for two attempts)
* Custom Made Mouthguard
* Mouthguard Protection Case
* Champ Lanyard

What if I take a bad dental impression?

After each purchase is finalised, an automatic email is sent out outlining step by step process including a detailed video. We encourage you to have an attempt and send us photos (from different angles) of your first attempt to info@champmouthguards.com.

A spare set of putty is included in all kits so a second impression can be taken if required. If needed, we offer a 1 on 1 video call where one of our friendly staff can walk you through the process live. To secure a booking, please email info@champmouthguards.com.

Our technicians will check impression(s) before starting your mouthguard, however in the rare case of a ‘bad impression’ we will immediately send another kit free of charge and will fast track the production of your mouthguard.




can i get a rebate from my private health insurance?

Purchases of our online DIY Kit orders will be ineligible to claim a private health insurance rebate.

However….

We have a directory of preferred dental surgeries who may be located in your area by clicking here. You will be able to book in your appointment for a fitting and enjoy the benefit of using your private health insurance.

If your local dentist is not on our list, you can have them contact us and we can add them to our list.

Do you offer custom mouthguards for braces?

Yes. We are able to fabricate mouthguards for people with braces when you visit one of our preferred providers only, additional charges will apply.

*DIY impression kits cannot be used for this impression.

Find one of our preferred providers here.

What if my mouthguard requires adjustments?

No problem – Contact us for more info and we can help you through the process.

Does Champ Mouthguards Offer a Warranty?

Champ Mouthguards offers a one-year warranty for manufacturing faults. Be sure not to chew on your mouthguard as this can distort the shape and render your mouthguard uncomfortable and less effective. If your mouthguard is damaged from chewing, this is not covered by the warranty.

When you’re not wearing your custom mouthguard, store it in its protective case and out of direct contact with the sun or heat. Contact us for more information of our returns policy.

How long does it take to make my custom mouthguard?

10 business days is our standard turnaround, once your dental impression has been received by us. We also a guarantee 5 business day turnaround for an additional $50.00 fee.

What if my custom mouthguard doesn’t fit?

In the rare event your mouthguard doesn’t fit properly, please contact our team and we will look into finding you a solution. If a new impression is required, we will send you a new DIY and fast track your mouthguard so you have it back within 5 business days.

How often should my Champ mouthguard be replaced?

For children between 6 and 15, their custom mouthguard should be replaced every season to accommodate their growing and changing mouth and teeth. If you notice your child regularly removing their mouthguard and chewing it, this is a good sign it isn’t comfortable and should be replaced.

Adults should replace their mouthguard every 2-3 years, but be sure to inspect it every year for damage or changes. If you begin to notice your mouthguard is loose or that it rubs on your gums resulting in sore spots, these are other signs it’s time to be replaced.

Can my child wear a mouthguard whilst using a removable appliance?

A custom mouthguard can be made for a child with a removable appliance. Before taking the impression, the plate must be removed, and it cannot be in at the same time as the mouthguard.

My kids teeth are still growing, should they still wear a mouthguard?

Our custom mouthguards for children are built to allow for some tooth movement because of how quickly a child’s teeth and bones change. Until your child reaches the age of 15, they’ll need a new mouthguard each year.

What happens if I lose my mouthguard?

Coming soon! 3D reordering process plan.

We’ll keep an impression on file, and that way, we can quickly make you a new mouthguard without taking another impression.

Contact Us for more information

How do I clean my mouthguard?

Wash your mouthguard in cold water after every use.

Use your toothbrush to gently scrub your mouthguard and remove any saliva and food debris.

To quickly improve the taste and smell of your mouthguard, use our CHAMP sanitizing spray Made with all-natural ingredients, our sanitizing spray has plenty of uses and benefits.

Avoid toothpaste, solvents, and hot water on your custom mouthguards. They can abrade the device and distort its shape.

Why should I choose a professionally made custom mouthguard over a
boil and bite mouthguard?

With a custom-fitted mouthguard, a mould is made to replicate your oral structure to ensure the mouthguard fits properly. Custom made mouthguards offer far superior protection over a boil n bite through a multi layering technique and the opportunity to add a custom graphic of your choice.

If you are not in a position to purchase a custom made mouthguard, we offer another solution in our boil n bite range which is made of the same material of our custom made mouthguards. Whilst it may not have the same superior fit of a custom made mouthguard, you can re-mould your boil n bite in boiling water to correct its fit when neccessary. Our boil n bite range comes in a selection of cool designs.

How far back should my custom mouthguard go in my mouth?

To ensure your mouthguard doesn’t interfere with breathing or speech, your custom-fitted device will only extend to or just past your first molar depending on the size of your mouth.

Do Champ mouthguards help with night-time teeth grinding?

Champ’s mouthguards are built for sports and are not intended to prevent teeth grinding.

Can my custom mouthguard stop me from snoring?

For help with snoring, an anti-snoring mouthpiece is recommended, as these custom mouthguards are only intended for impact protection.

What payment options do you offer?

You can pay for your custom mouthguard with a credit or debit card, including Visa, Mastercard, and AMEX. We also offer Afterpay so you can buy now and pay later.

What is Afterpay?

With Afterpay, you can ‘buy now and pay later’. Your order will be broken down into 4 fortnightly payments spread out over 8 weeks. For more information about Afterpay visit their website.

How To Take Your Impression